we are pleased to welcome all guests again since 21 May. Below is a brief overview of common current issues.
Our hygiene concept
There is a disinfection dispenser at the guest entrance. In addition to the usual soap dispensers, there are also dispensers in the toilets and all guest rooms that are particularly suitable for hand hygiene. Of course, we also pay attention to consistent hygiene.
It goes without saying that hygiene and ventilation are very important to us when cleaning the rooms and areas accessible to the public. It would be very kind of you to support us additionally by making sure that the rooms are ventilated briefly when you leave. Of course, the rooms are only cleaned when guests are not present.
Mouth and nose protection
Guests are advised to adhere to the valid rules for mouth and nose protection (FFP2). Our staff are equipped with high-quality masks that are changed daily. Should anyone need anything during their stay, we have enough in stock.
As we are a family-run hotel, personal service is very important to us. Because of this, we have made a conscious decision to replace our rich buffet with personal service at your breakfast table rather than a pre-packed lunch box. This way we can guarantee maximum comfort for you. Because with a buffet, you as a guest would have to use FFP2 masks and disposable gloves every time you want to help yourself. This way we can bring everything to your table,
Despite the current situation, sustainability is important to us. We always make sure that the products we offer are locally sourced, and that the cleaning products we use are biodegradable. Many products such as all our herbs, the majority of the salads and also many vegetables such as tomatoes come from our own cultivation. We make our own jams and jellies. In our in-house laundry, too, it goes without saying that the washing temperatures required for hygiene are maintained. Apart from an automatic change of linen for particularly long stays, we ask you to follow the instructions for a desired change of towels in the bathrooms.
In order to minimise the risk of infection, we have a HEPA air purifier in the guest lounge in addition to the existing ventilation facilities (ventilation, 5 large windows). The staircase and corridors are also ventilated at regular intervals.
The general arrival times are already set and visible when booking. Should you wish to arrive at a different time, please let us know in advance. We will try to accommodate your wishes.
Current questions and answers (as of 03.06.2021)
How many households may be accommodated together in one accommodation unit?
In principle, only guests from one household may be accommodated in one accommodation unit. Fully vaccinated and recovered persons may also be accommodated in an accommodation unit in addition to a household.
Can hotel guests have breakfast or dine inside, although only one opening of the outside catering is allowed?
Yes. In accommodation establishments, the operation of indoor catering is possible subject to the requirements of the framework hygiene concept for catering.
If overnight guests in the hotel are allowed to be catered for in indoor areas, are external guests also allowed back into the indoor areas?
No, this will only be possible when the indoor catering can generally be reopened. At the moment, with a stable incidence below 100, this unfortunately only applies to hotel guests as of 21 May. At the moment, external guests are unfortunately only allowed to use the outdoor gastronomy.
Which guests have to show a negative test?
The testing obligation only applies to purely tourist overnight stays. Business travellers, vaccinated and recovered persons and children up to their 6th birthday are exempt from the testing obligation. You can find the definitions here. Tourist guests may only be admitted if they can prove a negative result of a PCR test carried out no more than 24 hours ago, or a POC antigen test carried out no more than 24 hours ago, or a current self-test under supervision with regard to an infection with the coronavirus SARS-CoV-2. For longer stays in accommodation establishments, a test must be repeated every 48 hours.
If you have any further questions, we will be happy to answer them by phone or email.
We look forward to your visit.
With kind regards,
Your Opel family
Our explanation of the service flat rate on the bill
According to a published ruling by the Federal Finance Court (BFH, file no. XI R 11/14), the provision of hotel parking spaces is subject to the general VAT rate of 19 percent. This applies even if no agreement has been reached between the hotel and the guest on the use of the car park and no separate fee is payable by the guest, the court stated.
A DEHOGA statement states that "free use" of hotel car parks is not permitted under the BFH. However, the use of parking spaces could be part of a flat-rate price for ancillary services, such as a business package. This also applies to business travellers. Since the use of a hotel parking space for business travellers is for business purposes, these costs could be reimbursed by the employer tax-free as incidental travel expenses. (For example, also concerns the use of communication networks)
We and our company are not responsible for the tax law conditions, only for their application. Many thanks for your understanding.
FEDERAL FINANCIAL COURT Judgement of 1.3.2016, XI R 11/14
Brand new: from today we have not only a digital possibility of registration for restaurant visitors, but also a digital menu per App. 06.10.2020